For Our Members

Need something? Call 800-603-7796. Physicians too!

Your PBM’s Website

Use the links below to log in to your PBM’s web site.

Express Scripts
Go to web site

Why Should I Call?

  • If you have a question about a drug or class of drugs being covered.
  • If a drug or drug class requires a Prior Authorization.
  • If you’re going on vacation, or need to get your medication early.
  • If you didn’t use a participating pharmacy and need to learn about reimbursement.
  • If your pharmacist says your claim has been rejected.
  • If the pharmacy charges you more than the expected copayment.

When Can I Call?

8:00 AM to 9:00 PM Central Time, Monday through Friday, and 9:00 AM to 3:00 PM Central Time, Saturdays.

What If I Call Too Late?

If you call after hours, please leave a message so we can take care of the situation on the following business day.